By Lehlohonolo Lehana.
Following President Cyril Ramaphosa's plea to South Africans on Monday evening in response to the second wave of Covid-19, Joburg Theatre together with the City of Johannesburg entities; Joburg City Parks and Zoo, Metro Bus and City Power called off the Festival of Lights event.
The Festival of enchanting collection of illuminated life-size animal characters, music, dance, Christmas Carols, Opera, food stalls; kiddies play areas, night markets now in its second year had already sold out until 3 January 2020. The festival strived to keep programming alive and bring entertainment to the people from theatre, to the Zoo equally so providing an opportunity of work for over 100 artists which included, young as well as professional artists. All this was done with the COVID19 restrictions compliance and safety measures in place.
The CEO of Joburg City Theatres, Ms Xoliswa Nduneni Ngema, says "While adhering to the COVID19 legislation, now more than ever is a time of heightened danger in the face of a global pandemic. Out of patriotic duty to prioritise the safety and health of our staff members, performers and patrons. I urge us all to cooperate and follow the President's instructions so that we can overcome this unprecedented pandemic. We are looking forward to a healthy 2021, as we have opened bookings for upcoming productions."
To keep patrons entertained at the comfort of their homes, Joburg Theatre will spread some joy and cheer by streaming the previous pantomime of Sleeping Beauty (2015) until the 31 December 2020.
The show will be streamed from 19h00 to 21h00 on the Joburg Theatre Facebook page courtesy of M-Net and the participating artists and creative teams. Click on this link for direct access: https://www.facebook.com/joburgtheatre.
Tickets for the more-spectacular-than-ever 2021 Cinderella pantomime starring Desmond Dube, Ben Voss and Bongi Mthombeni are now on sale through www.joburgtheatre.com
Joburg Theatre encourages patrons who have tickets for the cancelled performances to contact Webtickets online or by calling 0861 670 670 for refunds.
Patrons are welcome to consider donating (opting to not be refunded) to Joburg City Theatres the money spent on tickets. Your support will help the theatre to weather this storm and contribute to ensuring that when these critical times start to ease, Joburg City Theatres will be in a position to continue serving the community by bringing world-class performance art to South African stages, by providing employment for our affected actors and stage professionals of the future.
To request a refund simply log into your Webtickets profile, click on 'My Tickets' and click on 'CHOOSE ACTION' and 'REFUND TICKETS' next to your transaction. If you paid via Pick n Pay or EFT, you will be prompted to enter your banking details and will receive a confirmation email.
Refunds will be processed and paid within 7 to 10 working days.
If you are not comfortable doing the refund yourself, you can contact us on one of the following numbers to assist with the refund:
Call Centre – 0861 670 670
Tlhopiso – 011 877 6917
As you can imagine we are dealing with a large influx of queries and may not be able to get back to you immediately. However, rest assured we will be working through all queries and making sure we attend to everyone.
Joburg Theatre continues to re-discover the performing arts and their valuable contribution to society.