A Midrand mall manager who humiliated Ndebele activist and author Thando Mahlangu by hounding him out of a shop over his traditional attire has been suspended.
The owners of Boulders shopping centre announced that the manager has been suspended pending an internal investigation into the matter.
Mahlangu had taken a casual trip to the mall on Wednesday when he was told his attire was "inappropriate"
Redefine Properties, which owns the centre, has apologised for the events that unfolded when Mahlangu was humiliated in front of other shoppers, calling it "regrettable".
"Redefine therefore distances itself from the degrading and undignified manner in which Mr Thando Mahlangu and Ms Nqobile Masuku were treated by the centre manager. The treatment meted out to Mr Mahlangu and Ms Masuku was devoid of the principles of human dignity and equality which underpin our constitutional democracy. In this vein, Redefine not only apologises to Mr Mahlangu and Ms Masuku, but it does so to the Ndebele nation as a whole and to all South Africans, "said Andrew Konig, CEO of Redefine Properties, in a statement on Thursday.
The incident, which was captured on video by Masuku, has sparked outrage on social media.
"It is imperative for Redefine to communicate that we are alive to the fact that no outcome of an internal action is capable of undoing the pain and embarrassment the action has caused."
The company said as an immediate measure, it would strengthen diversity training efforts for all its centre managers.