By Lehlohonolo Lehana.
Cape Town International Airport has been recognized as the top airport in Africa, according to a survey by Skytrax, a leading consumer ratings organization.
This accolade reflects the airport’s dedication to providing excellent customer service and efficient operations.
Since 1999, Skytrax has hosted the World Airport Awards. Skytrax also launched its first global airport customer satisfaction survey in the same year.
“They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 500 airports,” according to the Skytrax website.
Cape Town International Airport has experienced a slight drop in its global ranking, currently standing at 54th place, down from 23rd in 2020.
The Western Cape, already famed for its wines, cuisine, incredible leisure, adventure tourism and exquisite natural beauty, has another feather in its cap thanks to this recognition.
“I am so proud of the team at CTIA. Awards like this are a result of hard work and dedication by everyone at the airport. Congratulations! Tourism is a key enabler of jobs and opportunity and this world-class airport is the entry point for visitors to our province both domestically and abroad,’ said Premier Alan Winde.
King Shaka International Airport took the second spot and OR Tambo International Airport in Johannesburg claimed third place on the continental list.
This showcases the high standards maintained by airports in South Africa, solidifying their reputation as key gateways to the African continent.
Beyond South Africa, Addis Ababa Bole International Airport in Ethiopia secured a respectable seventh place in the African rankings. This reflects Ethiopia’s emergence as a regional hub for international travel and trade.
Further north, Nairobi’s Jomo Kenyatta International Airport secured the 10th position, highlighting Kenya’s enduring role in African aviation. Nairobi continues to play a crucial role in connecting East Africa to the global air transport network.